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It Takes More Than Nice! |
| by Charles Dennis (Audio 00:07:07) |
| In this audio piece, Chuck Dennis, the Angry Customer Strategist, looks at Customer Service from three angles: the customer's view, the business' view, and the service team's view. Providing world-class service takes strategy, planning, and training. It takes more than just being nice! |
| Tags: business, customer, improvement, service, strategy |
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The Zap Reality Challenge |
| by Pierre Provost (Video 00:15:36) |
| The Zap Reality Challenge was developed by Dr. Jill Ammon-Wexler, a doctor of psychology and internationally known brain-mind researcher with a 35-year history of providing personal training to a "who's who" list of clients and world-class leaders.
Copy and paste the link in your browser http://www.motivational-story.com/zap |
| Tags: alpha, brainwave, delta, entrainment, theta |
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