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Harry Cobb Series: The Ice of Triton |
| by Robert P. Fitton (Audio 00:05:49) |
| On vacation aboard a space cruiseliner, Harry Cobb is receives an emergency call from his old friend, Mark Belkin. Belkin fears for his wife Jenna's life.
As he heads back to his cabin Cobb is kidnapped and almost killed in deep space.
On Neptune's moon, Triton, Jenna Belkin is indeed killed-in a tracer explosion . Or was she?
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| Tags: murder mystery, sci fi, science fiction, space, space travel |
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Fear Not the Angry Customer |
| by Charles Dennis (Audio 00:08:19) |
| Yes, he may grouse at you; she may shout and call you names. However, an angry customer is also taking the time to tell you what is wrong with your business. So, in the best interest of your enterprise: LISTEN! Listening to the customer and improving your business, based on customer feedback, will win you their loyalty for life! |
| Tags: angry, customer, improvement, service, strategy |
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